Some frequently asked questions
Do my photos need to be in high definition?
Providing us with the best quality image possible is always a good idea, below is a comparison of the different resolutions. A modern mobile phone takes photos in much higher resolution than we need.
1000 x 1000 px
450 x 450 px
150 x 150 px
I'm having trouble uploading my photos, what to do?
This could be for a number of reasons, usually it is due to the image size or format. However if you would like to proceed, do purchase a “Help me with my Moments” package and we will be in touch with how we can proceed.
How much is shipping?
Shipping is charged as a flat $8 AUD, for bulk orders we will calculate it based on weight.
Do you deliver outside of Australia?
We deliver Australia and New Zealand wide at the moment, no pun intended, maybe in the future we will venture further. Feel free to shoot us an email and we can give you a quote. makingmomentsau@gmail.com
Can you help me edit my pictures?
Of course! when you add your image to the cart there is an option to instruct us to enchance the images.
